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Alice M. Isen was an American psychologist and Professor of Psychology and of Marketing at Cornell University. A prominent and widely published scholar, her research concerned the influence of affect on social interaction, thought processes, and decision making, including applications to organizational behavior, medical decision making, doctor-patient interaction, issues in services marketing, and issues related to brand equity and loyalty. She was among the most highly cited business school faculty members in the world.
Isen received her Ph.D. from Stanford University in 1968, an MA in Psychology also from Stanford in 1966, and a BA in Russian Language and Literature from the University of Pennsylvania in 1963. She taught at the University of Maryland, Baltimore County 1972-1989, then joined Cornell as the SC Johnson Professor of Marketing and Professor of Psychology. Alice served as Editor of the peer-reviewed Springer journal Motivation and Emotion and a member of the editorial board of other psychology and marketing journals, and a member of the executive committee of the Society for Consumer Psychology. She died on February 29, 2012.
Isen is known for her work on positive emotions. Along with a group of researchers she conducted a series of experiments that show how these emotions have effects on decision-making. Isen found that positive emotions facilitate creativity, successful problem-solving and negotiation, as well as thoroughness and efficiency during the decision-making process. Her work on this particular area has been applied to different fields such as medical diagnosis (e.g. facilitating memory retrieval, organizational efficiency).
Major recent publications
Peer-reviewed journal articles
- Erez, A. & Isen, A.M. (2002). "The Influence of Positive Affect on Components of Expectancy Motivation." Journal of Applied Psychology, 87(6): 1055-1067.
- Isen, A. M. (2002). "Missing in Action in the AIM: Positive Affect's Facilitation of Cognitive Flexibility, Innovation, and Problem Solving." Psychological Inquiry 13(1): 57-65.
- Isen, A. M. (2001). "An Influence of Positive Affect on Decision Making in Complex Situations: Theoretical Issues with Practical Implications."Journal of Consumer Psychology 11(2): 75-85.
- Isen, A. M. (2000). "Some Perspectives on Positive Affect and Self-Regulation." Psychological Inquiry 11(3): 184-187.
- Isen, A.M. & Erez, A. (2006). Some measurement issues in the study of affect. In A. D. Ong and M.H.M. van Dulmen (Eds.), Oxford Handbook of Methods in Positive Psychology (pp. 250–265). NY: Oxford.
- Isen, A.M. (2004). "Some Perspectives on Positive Feelings and Emotions: Positive Affect Facilitates Thinking and Problem Solving." In Manstead, A.S.R., N. Frijda, and A. Fischer (Eds.) Feelings and Emotions: The Amsterdam Symposium. (pp. 263–281). NY: Cambridge.
- Isen, A. M. "Positive Affect as a Source of Human Strength." in The Psychology of Human Strengths. L. G. Aspinwall and U. Staudinger.
- Isen, A.M. & Labroo, A.A. (2003). "Some Ways in Which Positive Affect Facilitates Decision Making and Judgment." In S. Schneider & J. Shanteau (Eds.) Emerging Perspectives on Judgment and Decision Research. NY, Cambridge: 365-393.
- Isen, A.M. (2003). "Positive Affect, Systematic Cognitive Processing, and Behavior: Toward Integration of Affect, Cognition, and Motivation. In F. Dansereau and F.J. Yammarino (Eds.) Multi-level Issues in Organizational Behavior and Strategy, (p.55-62). Oxford, UK: JAI/Elsevier Science.
- Isen, A. M. (2002). "A Role for Neuropsychology in Understanding the Facilitating Influence of Positive Affect on Social Behavior and Cognitive Processes." Handbook of Positive Psychology. C. R. Snyder and S. J. Lopez. Oxford, England and New York, NY, Oxford University Press: Chapter 38: 528-540.
- Isen, A. M. (2000). "Positive Affect and Decision Making." Handbook of Emotions. 2nd Edition, M. Lewis and J. M. Haviland-Jones. New York, Guilford
- Anolli, Luigi (2006). From Communication to Presence: Cognition, Emotions, and Culture Towards the Ultimate Communicative Experience : Festschrift in Honor of Luigi Anolli. Amsterdam: IOS Press. p. 169. ISBN 1586036629.
- Kaszniak, Alfred W. (2001). Emotions, Qualia, and Consciousness: Proceedings of the International School of Biocybernetics, Casamicciola, Napoli, Italy, 19-24 October 1998. River Edge, NJ: World Scientific. pp. 509. ISBN 9810241658.
- Engineering, National Academy of (2005). Frontiers of Engineering: Reports on Leading-Edge Engineering from the 2004 NAE Symposium on Frontiers of Engineering. Washington, D.C.: National Academies Press. p. 127. ISBN 0309095476.