The Web Content Accessibility Guidelines (WCAG) are part of a series of web accessibility guidelines published by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium (W3C), the main international standards organization for the Internet. They are a set of recommendations for making Web content more accessible, primarily for people with disabilities—but also for all user agents, including highly limited devices, such as mobile phones. WCAG 2.0, was published in December 2008 and became an ISO standard, ISO/IEC 40500:2012 in October 2012. WCAG 2.1 became a W3C Recommendation in June 2018.
The first web accessibility guideline was compiled by Gregg Vanderheiden and released in January 1995, just after the 1994 Second International Conference on the World-Wide Web (WWW II) in Chicago (where Tim Berners-Lee first mentioned disability access in a keynote speech after seeing a pre-conference workshop on accessibility led by Mike Paciello).
Over 38 different Web access guidelines followed from various authors and organizations over the next few years. These were brought together in the Unified Web Site Accessibility Guidelines compiled at the University of Wisconsin–Madison. Version 8 of the Unified Web Site Accessibility Guidelines, published in 1998, served as the starting point for the W3C's WCAG 1.0.
The WCAG 1.0 was published and became a W3C recommendation on 5 May 1999. They have since been superseded by WCAG 2.0.
WCAG 1.0 consist of 14 guidelines—each of which describes a general principle of accessible design. Each guideline covers a basic theme of web accessibility and is associated with one or more checkpoints that describes how to apply that guideline to particular webpage features.
- Guideline 1: Provide equivalent alternatives to auditory and visual content
- Guideline 2: Don’t rely on colour alone
- Guideline 3: Use markup and style sheets, and do so properly
- Guideline 4: Clarify natural language usage
- Guideline 5: Create tables that transform gracefully
- Guideline 6: Ensure that pages featuring new technologies transform gracefully
- Guideline 7: Ensure user control of time sensitive content changes
- Guideline 8: Ensure direct accessibility of embedded user interfaces
- Guideline 9: Design for device independence
- Guideline 10: User interim solutions
- Guideline 11: Use W3C technologies and guidelines
- Guideline 12: Provide context and orientation information
- Guideline 13: Provide clear navigation mechanisms
- Guideline 14: Ensure that documents are clear and simple
Each of the in total 65 WCAG 1.0 checkpoints has an assigned priority level based on the checkpoint's impact on accessibility:
- Priority 1: Web developers must satisfy these requirements, otherwise it will be impossible for one or more groups to access the Web content. Conformance to this level is described as A.
- Priority 2: Web developers should satisfy these requirements, otherwise some groups will find it difficult to access the Web content. Conformance to this level is described as AA or Double-A.
- Priority 3: Web developers may satisfy these requirements to make it easier for some groups to access the Web content. Conformance to this level is described as AAA or Triple-A.
WCAG 2.0 was published as a W3C Recommendation on 11 December 2008.  It consists of twelve guidelines (untestable) organized under four principles (websites must be perceivable, operable, understandable, and robust). Each guideline has testable success criteria (61 in all). The W3C's Techniques for WCAG 2.0 is a list of techniques that help authors meet the guidelines and success criteria. The techniques are periodically updated whereas the principles, guidelines and success criteria are stable and do not change.
Information and user interface components must be presentable to users in ways they can perceive.
- Guideline 1.1: Provide text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language.
- Guideline 1.2: Time-based media: Provide alternatives for time-based media.
- Guideline 1.3: Create content that can be presented in different ways (for example simpler layout) without losing information or structure.
- Guideline 1.4: Make it easier for users to see and hear content including separating foreground from background.
User interface components and navigation must be operable.
- Guideline 2.1: Make all functionality available from a keyboard.
- Guideline 2.2: Provide users enough time to read and use content.
- Guideline 2.3: Do not design content in a way that is known to cause seizures.
- Guideline 2.4: Provide ways to help users navigate, find content, and determine where they are.
Information and the operation of user interface must be understandable.
- Guideline 3.1: Make text content readable and understandable.
- Guideline 3.2: Make web pages appear and operate in predictable ways.
- Guideline 3.3: Help users avoid and correct mistakes.
Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies.
- Guideline 4.1: Maximize compatibility with current and future user agents, including assistive technologies.
WCAG 2.0 uses the same three levels of conformance (A, AA, AAA) as WCAG 1.0, but has redefined them. The WCAG working group maintains an extensive list of web accessibility techniques and common failure cases for WCAG 2.0.
The first concept proposal of WCAG 2.0 was published on 25 January 2001. In the following years new versions were published intended to solicit feedback from accessibility experts and members of the disability community. On 27 April 2006 a "Last Call Working Draft" was published. Due to the many amendments that were necessary, WCAG 2.0 was published again as a concept proposal on 17 May 2007, followed by a second "Last Call Working Draft" on 11 December 2007. In April 2008 the guidelines became a "Candidate Recommendation". On 3 November 2008 the guidelines became a "Proposed Recommendation". WCAG 2.0 was published as a W3C Recommendation on 11 December 2008.
A comparison of WCAG 1.0 checkpoints and WCAG 2.0 success criteria is available.
In early 2014, WCAG 2.0's Level A and Level AA success criteria were incorporated as references in clause 9.2 ("Web content requirements") of the European standard EN 301 549 published by ETSI. EN 301 549 was produced in response to a mandate that the European Commission gave to the three official European standardisation bodies (CEN, CENELEC and ETSI) and is the first European standard for ICT products and services.
...initiated with the goal to improve accessibility guidance for three major groups: users with cognitive or learning disabilities, users with low vision, and users with disabilities on mobile devices
and is backwards-compatible with WCAG 2.0, which it extends with a further 17 success criteria.
Businesses that have an online presence should provide accessibility to disabled users. Not only are there ethical and commercial justifications for implementing the Web Content Accessibility Guidelines, in some countries and jurisdictions, there are also legal reasons. Under UK law, if a business's website is not accessible, then the website owner could be sued for discrimination.
In January 2017, the U.S. Access Board approved a final rule to update Section 508 of the Rehabilitation Act of 1973. The new rule adopts seventeen WCAG 2.0 success criteria, but 22 of the 38 existing A-level and AA-level criteria were already covered by existing Section 508 guidelines. The rule requires adherence to the new standards twelve months from its date of publication in the federal register.  
In 2017, a Federal Court in Florida identified the WCAG guidelines as the "industry standard" for website accessibility and found that Winn Dixie Store, Inc., violated the Americans with Disabilities Act by failing to render its website accessible to the sight impaired.
Directive 2016/2102 requires websites and mobile applications of public sector bodies to conform with WCAG 2.1 Level AA. New websites must comply from 23 September 2019 on, old websites from 23 September 2020 on and mobile applications from 23 June 2021 on. The European Parliament has approved the directive in October 2016, the European Commission updated the WCAG reference from 2.0 to 2.1 in December 2018.
In January 2012, the Royal National Institute for the Blind (RNIB) in the United Kingdom issued a press release stating that it had served legal proceedings against low-cost airline Bmibaby over their "failure to ensure web access for blind and partially sighted customers". As of October 2011, at least two actions against websites had been initiated by the RNIB, and settled without the cases being heard by a court.
The 2010/2012 Jodhan decision caused the Canadian federal government to require all online web pages, documents and videos available externally and internally to meet the accessibility requirements of WCAG 2.0.
At a state level, in response to the Disability Inclusion Act 2018, the South Australian Government in partnership with Vision Australia and Royal Society for the Blind (SA) created an Online Accessibility Toolkit. Applying to all new or significantly upgraded applications, the toolkit is designed to help South Australian Government agencies, private business and community groups meet WCAG 2.0 and 2.1 AA.
The Israeli Ministry of Justice published regulations in early 2014, requiring Internet websites to comply with Israeli Standard 5568, which is based on the W3C Web Content Accessibility Guidelines 2.0.
The main differences between the Israeli standard and the W3C standard concern the requirements to provide captions and texts for audio and video media. The Israeli standards are somewhat more lenient, reflecting the current technical difficulties in providing such captions and texts in Hebrew.
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- ETSI: EN 301 549 V1.1.1 (2014-02): Accessibility requirements suitable for public procurement of ICT products and services in Europe. Accessed 27 November 2015.
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- "Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies (Text with EEA relevance)". Publications Office of the European Union. 26 October 2016. Retrieved 30 April 2019.
- "COMMUNICATION FROM THE COMMISSION TO THE EUROPEAN PARLIAMENT pursuant to Article 294(6) of the Treaty on the Functioning of the European Union concerning the position of the Council on the adoption of a Proposal for a Directive of the European Parliament and of the Council on the accessibility of the websites and mobile applications of public sector bodies". Publications Office of the European Union. 18 July 2016. Retrieved 10 February 2017.
- "Commission Implementing Decision (EU) 2018/2048 of 20 December 2018 on the harmonised standard for websites and mobile applications drafted in support of Directive (EU) 2016/2102 of the European Parliament and of the Council". Publications Office of the European Union. 20 December 2018. Retrieved 30 April 2019.
- "DIRECTIVE (EU) 2016/2102 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies, Article 12". Publications Office of the European Union. 26 October 2016. Retrieved 10 February 2017.
- "serves legal proceedings on bmibaby". RNIB. 27 January 2012. Archived from the original on 22 September 2012. Retrieved 27 July 2013.
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- "Canadian Treasury Board Secretariat Standard on Web Accessibility". Tbs-sct.gc.ca. 1 August 2011. Retrieved 27 July 2013.
- "Accessibility". Web Guide. Retrieved 27 July 2013.
- "State Government strengthens its commitment to providing accessible digital services for all South Australians". Steven Marshall | Premier of South Australia. 17 May 2019. Retrieved 10 September 2019.
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- W3C – Web Content Accessibility Guidelines (WCAG) 2.1
- W3C – Web Accessibility Initiative (WAI) introduction to WCAG
- Mauve, an accessibility validator developed by HIIS Lab – ISTI of CNR of Pisa (Italy).
- WAVE – Online accessibility validator
- WCAG 2.0 checklist
- Achieving WCAG 2.0 with PDF/UA – Document published by the Association for Information and Image Management (AIIM)
- WCAG for eLearning - Training Accessibility Guidelines
- Digital Accessibility WCAG AA Checklist: 10 Critical Elements to Evaluate for Website Accessibility
- WCAG 2 Ready Made Websites
- WCAG Samurai Errata
- The History of Digital Accessibility and Why it Matters